How to Connect to Your Server via SFTP (FileZilla & WinSCP)

The web file manager in the DoomHosting Panel is fine for quick edits, but for uploading whole mod packs, world saves, or large folders you'll want a dedicated SFTP client. This guide covers the two we recommend: FileZilla (free, all platforms) and WinSCP (free, Windows only).

Find Your SFTP Details

Open your server in the DoomHosting Panel.
Go to the Access tab, or open the Files tab and click Connect via SFTP at the top.
You'll see three values:

Field	What to use
Host	The address shown in your panel (for example `node-1.doomhosting.com`)
Port	`2022`
Username	The `user_xxxxxx` value shown for your account

There is no password field in the panel because the password is your own panel account password, not a per-server secret. If you've never set one, click Set Password to choose one.

This is not your DoomHosting website login. It's a separate password for panel.doomhosting.com. Set it once and you can reuse it across every server on your account.

Connecting with FileZilla

Download FileZilla Client from filezilla-project.org. Make sure it's the Client, not the Server.
Open FileZilla. At the top is a Quickconnect bar with four fields.
Fill them in:
- Host: sftp:// followed by your host from the panel. The sftp:// prefix tells FileZilla to use SFTP, not plain FTP.
- Username: your user_xxxxxx
- Password: your panel password
- Port: 2022
Click Quickconnect.
The first time you connect, FileZilla shows an Unknown host key prompt. Tick Always trust this host and click OK.

You'll see your server's file tree on the right, your local files on the left. Drag files between the two panes to transfer.

Tip: to avoid re-entering credentials every time, open File → Site Manager → New Site, paste the same values, and pick SFTP as the protocol. You can reconnect in one click from then on.

Connecting with WinSCP

Download WinSCP from winscp.net.
Open WinSCP. The Login dialog opens automatically.
Set the fields:
- File protocol: SFTP
- Host name: your host from the panel
- Port number: 2022
- User name: your user_xxxxxx
- Password: your panel password
Click Login.
On the Continue connecting prompt, click Yes to trust the server's host key.

WinSCP opens a two-pane file manager (local on the left, server on the right), very similar to FileZilla.

Troubleshooting

"Could not connect to server" or "Connection refused": you're probably on the wrong port. SFTP on DoomHosting is port 2022, not 21 (plain FTP) or 22 (standard SSH). Recheck the Port field.

"Authentication failed" or "Login incorrect": either the username is wrong (it's user_xxxxxx, not your email or website login), or the password isn't set yet. Open the Access tab in your panel, click Set Password, choose a new password, and try again.

"Server unexpectedly closed network connection": your server may be suspended or in the middle of starting up. Check the server status on the panel overview. If it's running and you still can't connect, contact support.

Connected, but the file list looks empty or wrong: you're connected to the right place. Pterodactyl puts game files inside specific subfolders (for example, Minecraft worlds live in /world, Valheim worlds in /.config/unity3d/IronGate/Valheim/worlds_local). Check the game-specific guide for your title.